Frequently Asked Questions
Everything you need to know about Everest Outdoor gear.
What is your standard shipping timeline?
We offer standard shipping across North America within 5-7 business days. Express shipping options are available at checkout for those needing their outdoor gear sooner.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply use our online portal to print a return label and drop your package at any authorized shipping center.
Are your outdoor jackets waterproof or just water-resistant?
Most of our technical outerwear features a 10,000mm waterproof rating and sealed seams. Please check the 'Specifications' tab on individual product pages for specific ratings.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
How should I care for my Everest Outdoor apparel?
To maintain the integrity of technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid fabric softeners as they can degrade waterproof coatings.
Do you offer international shipping?
Yes, Everest Outdoor ships to over 50 countries worldwide. International delivery times vary by location but typically range from 10-15 business days.